thank you and your team for making the move as painless as it was

First and foremost, thank you and your team for making the move as painless as it was. They could not have been more accommodating, helpful, willing or courteous.

UK Private Collector – National House Move

our preferred carriers both nationally and internationally

As House Manager and Personal Assistant to an American lady who had the misfortune to experience a house fire in her substantial home, we were introduced to K Pak Ltd. as preferred carriers to the company commissioned to undertake the restoration of the furniture and works of art damaged by the fire within the house.

The appropriate care was taken under the filthy conditions of a property drenched by water and filthy with soot, to try to collect together all the pieces of these works of art, some charred out of all recognition and others in a state of extreme fragility. The whole household was impressed by the diligence, friendliness, punctuality and long working hours undertaken by the whole team.

At a later stage when it was decided to move the household back to the USA, it was no surprise that we asked for a quotation from K Pak to undertake this. Their quotation was the lower of two and so we proceeded to pack and fill three forty foot containers. This entailed a great deal of cross referencing with inventories and insurance schedules.

All was received in USA safely by members of the same team that packed it all, following processing of export permits, where required, and clearance through US customs. We all could not have been happier and K Pak have helped us since clearing the contents of a London apartment back to USA, followed by arranging various other shipments for which we happily continue to use K Pak. Now our preferred carriers both nationally and internationally.

Richard Vessey
PA to an American Lady
Private collector – International house move

efficiency and professionalism - which made the process of an otherwise stressful move much easier to deal with

We have praised you and your team for your efficiency and professionalism - which made the process of an otherwise stressful move much easier to deal with, of course.

Please do extend our appreciation and best wishes to your team.

Private Collector

all well packed and received with a minimal amount of distraction on my part

I have in the past received several pieces of antique furniture which were packed and shipped by your company. They were all well packed and received with a minimal amount of distraction on my part.

US Private Collector

we felt vastly reassured knowing that many of our treasured paintings were in such capable hands

I have just returned to London, after spending a few days at Firle Place for the re-installation of the collection this week. On behalf of the Firle Estate Trustees, may I express our sincere appreciation to James Fielden and his team, for their truly splendid efforts returning the larger paintings which have been out on loan to Firle, and superb efficiency re-hanging the pictures through the house. As a team, they are highly professional, careful and thoughtful - and nothing was too much trouble. It was an enormous pleasure working with them, always cheerful and positive, and we felt vastly reassured knowing that many of our treasured paintings were in such capable hands.

Please will you pass on our gratitude to James and his team, and this comes with every good wish for the week-end,

Deborah
Deborah Gage
For and on behalf of the Firle Estate Trustees

K Pak planned the job meticulously, carried it out with speed and care, with a friendly, quick thinking team.

K Pak undertook a complex removal job for my family, which involved packing up the contents of a large country house and dispatching them to different locations, both in the UK and internationally. Many of the items were valuable antiques that required expert crating and handling. K Pak planned the job meticulously, carried it out with speed and care, and - an added bonus - with a friendly, quick thinking team. K Pak's professionalism ensured that this challenging job went absolutely smoothly.

 

the service of your firm strikes me as outstanding

I received the shipment and I am “over the moon" with the vase but even more so with your service. I have shipped a few things over the years but the service of your firm strikes me as outstanding.

I was extremely impressed by the short amount of time to receive the object, but more so by the service in general. I would have no hesitation in using your services in the future. Incidentally the packing itself was excellent also.

Thank you once again.
US Private Collector

a terrific ‘A Team’ for support and for dealing with all our shipping arrangements so superbly

Dear Kim,

Once again, I would like to commend your staff as being exemplary. They are always so wonderful to work with, cheerful, helpful, reliable, efficient – and ready to go the extra mile, when needed.

I had a rushed shipment to be sent FEDEX to Washington DC to arrive for Wednesday – to be frank, I had my doubts it was possible. Well, Sian and Louiza came up trumps and pulled it off, they are both fantastic.

I could not be more grateful, and want all of you to know how important it is to have such a terrific ‘A Team’ for support and for dealing with all our shipping arrangements so superbly.

With many, many thanks and all best wishes,

Deborah
Deborah Gage (Works of Art) Ltd

I very much appreciate your efficiency

Thank you very much indeed for all of your kind assistance with regards to the transportation of the ***** sculpture. I very much appreciate your efficiency with regards to this issue which has been of great benefit when bringing this matter to a satisfactory conclusion.

With kind regards

Christopher Monks
CRITERION ADJUSTERS LTD